Terms and conditions
Our policy is one of continuous improvement and we
reserve the right to change specifications to our
products or services without notice.
All goods are subject to availability.
You are responsible for deciding on the suitability of
the goods offered for any particular application.
We do not supply any goods on a trial basis.
Prices and Payment / Delivery
ALL PRICES INCLUDE VAT
ABLE FUELS LTD reserves the right to change the
advertised price before you place an order.
Deliveries are made Monday to Friday between 08.30 and
17.00, and will normally take between 3 and 10 working
Deliveries are made tailboard to site (i.e to point of
vehicular access) but not locations within. You must
make sure that you have adequate provision and personnel
to receive goods once off-loaded from the vehicle as the
driver is under no further obligation from that point.
You must make sure that you have checked all dimensions
thoroughly and have adequate access for the goods being
delivered, particularly large and bulky items.
All deliveries must be signed for.
Should you fail to take delivery at the appointed
address and time, goods may be returned to our warehouse
or supplier. The costs incurred where goods are returned
in relation to failed delivery attempts shall be passed
on to you, the customer.
Next day delivery, specific day or time deliveries are
also available - please contact us for more information
Risk of loss or damage to the goods will pass to you
upon delivery. Claims for damage of the goods must be
noted at the time of delivery, and noted to ABLE FUELS
LTD in writing within 24 hours of delivery to you.
Under the Distance Selling Regulations 2000 (DSR2000)
you have the right to return your goods, provided you do
so at your own cost and within 7 working days from the
day after you received and signed for the goods.
Goods returned will only be accepted by ABLE FUELS LTD
provided that they are returned unused, in perfect
condition and in their original packaging with all
instruction manuals. You must contact our sales office
prior to returning any goods in order to obtain a goods
return number. ABLE FUELS LTD reserves the right to
charge a 30% plus VAT re-stocking fee for any returned
Special order / bespoke goods may not be returned unless
found to be damaged or faulty upon delivery.
Within 30 calendar days of receiving your order you may
return the goods to us at your own cost provided they
are un-damaged, un-used and in their original packaging
with all instruction manuals included, you will be
charged a 30% plus vat re-stocking fee for this.
The customer must arrange insurance with the carrier or
Post Office when returning goods to cover possible
damage or loss in transit for the full value of the
If we have to replace any lost manuals or packaging, the
cost of this would also become payable by you the
customer. You will be refunded or credited within 30
days for goods returned under the above terms.
Where applicable carriage or postal charges are not
refunded in the event of a customer returning goods
under our 7 or 30 day return policies.
Goods supplied by ABLE FUELS LTD are guaranteed in
accordance with the terms of the manufacturer's warranty
provided with the goods or for 1year if not stated with
the goods. If any product sold by ABLE FUELS LTD proves
defective within the guarantee period the manufacturer
will repair it at no cost to you.
The warranty applies to UK mainland only.
If any person undertakes the supply and/or fitting of
parts or installation of equipment not specified by the
manufacturer, then any guarantee for that product may be
Some manufacturers operate a "Back to Base" guarantee
where you must return the item to them for repair, in
these cases we do not provide replacement or loan
Our warranty does not apply to wear and tear, or if a
product has been damaged or misused. This also applies
where a machine has not been maintained properly
Including cleaning and de-scaling where applicable.
The guarantee does not apply to a small number of
machines marked “No commercial warranty” which are
suitable for domestic use only and which must be
returned direct to the manufacturer in the event of
Machines returned for repair at owners risk and must be
Every effort will be made by us to handle service calls
quickly, however the manufacturer will dictate the
service arrangements. It may not be possible for
service calls to be made on weekends, bank or public
holidays, evenings or at a time the customer specifies.
If a service call is requested during the guarantee
period and the fault lies with the operation or
installation and not the equipment itself then the
charge for the service call will be payable by the
Machines returned for repair are not reassembled if on
quotation do not require the machine repaired
Any warranty cards must be returned to the manufacturer
ABLE FUELS LTD accepts no liability of whatever nature
arising as a result of any representations, breach of
contract, late delivery of product, negligence or
otherwise including but not
limited to any liability for death or personal injury
caused by ABLE FUELS LTD negligence. All conditions,
warranties, guarantees and representations, expressed or
implied, by statute, common law or otherwise in relation
to the goods (other than any liability which ABLE FUELS
LTD is not permitted by law to exclude or restrict) are
Under the Data Protection Act 1998, we have a legal duty to protect any personal
information we collect from you.
Cookies and IP addresses
- We will only use personal information you supply to us for the reason that you provided
- We will only hold your information for as long as necessary to fulfil that purpose.
- We will not pass your information to any other parties unless this is made clear
to you at the time you supplied it.
- All employees and contractors who have access to your personal data or are associated
with the handling of that data are obliged to respect your confidentiality.
A cookie is a piece of information that is stored on your computer's hard drive
forms and store postcode information but these are only temporary and do not identify
you or your visit to our site. However, the computers which host our website do
maintain site logs which include the IP address details of all machines accessing
our pages. This enables us to monitor website usage.
Any IP information is treated as strictly confidential and is not published or divulged
to any third party.
If you wish to remove cookie information click here
Should any of the conditions herein be in conflict with
those of the buyer, these conditions shall prevail.
ABLE FUELS LTD may at its absolute discretion
decline to accept orders or to offer credit terms.
All errors and omissions excepted.
All trademarks acknowledged.
Placing an order constitutes acceptance of the above
terms & conditions